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FAQ

  • Q Who is Fibertel? 

    A Fibertel is a sister company supported by T&J Industrial Co., Ltd, registered with the complete company name of "Ningbo Fibertel Communication Technology Co., Ltd“ on 2017 in Ningbo city, China. 
  • Q Are you a manufacturer? 

    A Fibertel is a dedicated trading company that specialized in sourcing, importing, and exporting a wide range of high-quality products within the telecom industry as you can see there are over 1000 items we are supplying.
    Unlike a factory that directly manufactures products, we focus on establishing strong partnerships with reputable manufacturers and factories in China or even worldwide to offer our clients a diverse selection of products, tailored to their specific needs and requirements. 
    Our expertise lies in market trends, product sourcing (resource integration), quality control, and logistics management, ensuring seamless delivery of products from our suppliers to our customers. This allows us to provide not only competitive pricing but also unparalleled customer service, including customized solutions, timely delivery, and post-sales support. By partnering with us, you benefit from our extensive network, market knowledge, and the ability to source products from multiple factories, giving you access to a wider product portfolio and more flexibility in your procurement process. Additionally, we maintain close communication with our manufacturing partners, ensuring that your orders are produced to the highest (your) standards and delivered on time
  • Q What products do you provide? 

    A We provide a full range products which are extensively used in Telecom, FTTx, Networks, Security Surveillance, Intelligent Systems, Broadcast, Process Control, and Digital Video applications. For example: FTTH drop cables, fiber blowing cable, fiber patch cord, fiber adaptor, fiber attenuator, PLC splitter, fiber enclosure, fiber terminal box, FTTH street cabinet, fiber protection sleeves, fiber cleaner, fiber fusion splicer and devices, rods duct continuous, rods accessories, cable roller, cable dispenser, cable lifting jack, cable grips, measuring wheel, network cable and lead, keystone jack and so on.
  • Q How can we get a quote? 

    A Kindly send your RFQ with details to sales@fiber-telecom.com, our team will reply you in 24 hours. 
  • Q Do you make OEM / ODM items? 

    A As a professional one-stop company, we always welcome OEM and ODM items.
  • Q Can we get a free cost of sample? 

    A Sure, but it depends on what sample you need because we provide more than 1,000 items, so let’s talk in detail.
  • Q How about the delivery time? 

    A From 1 week to 8 weeks, depending on your detailed orders. 
  • Q What is the shipping method? 

    A Oh, this is your decision. We can always support you to ship the goods by Sea, Air Cargo, and Express like DHL/FedEx/UPS. 
  • Q Can I pay via credit card? 

    A Yes, you can pay via credit card through our Alibaba order link. 
  • Q What is your payment term? 

    A Normally our payment term is 50% T/T in advance, and the balance before shipment. And for long-term business relationships, let’s talk about this in detail by real orders. 
ABOUT US
Fibertel's products are extensively used in Telecom, FTTx, Networks, Security Surveillance, Intelligent
Systems, Broadcast, Process Control, and Digital Video applications.

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  sales@fiber-telecom.com
   0086-13819879462
    Room 508 Romon Building, No.575 Tiantong South Road, Yinzhou District, 315100, Ningbo City, China.
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