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FAQ
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FAQ

  • Q Who is Fibertel? 

    A Fibertel is a sister company supported by T&J Industrial Co., Ltd, registered with the complete company name of "Ningbo Fibertel Communication Technology Co., Ltd“ on 2017 in Ningbo city, China. 
  • Q Are you a manufacturer? 

    A Yes, we are a manufacturer of some passive components and site equipment. And driven by the support of our fantastic customers, we are now able to offer in excess of 1,000 standard product items, supplemented by as many again, or more, special items. Therefore, we are a reliable trading company as well. 
  • Q What products do you provide? 

    A We provide a full range products which are extensively used in Telecom, FTTx, Networks, Security Surveillance, Intelligent Systems, Broadcast, Process Control, and Digital Video applications. For example: FTTH drop cables, fiber blowing cable, fiber patch cord, fiber adaptor, fiber attenuator, PLC splitter, fiber enclosure, fiber terminal box, FTTH street cabinet, fiber protection sleeves, fiber cleaner, fiber fusion splicer and devices, rods duct continuous, rods accessories, cable roller, cable dispenser, cable lifting jack, cable grips, measuring wheel, network cable and lead, keystone jack and so on.
  • Q How can we get a quote? 

    A Kindly send your RFQ with details to info@tjindustrialcompany.com, our team will reply you in 24hours. 
  • Q Do you make OEM / ODM items? 

    A Well, OEM / ODM items are always welcome. 
  • Q Can we get a free cost of sample? 

    A Sure, but it depends on what sample you need because we provide more than 1,000 items, so let’s talk in detail.
  • Q How about the delivery time? 

    A From 1 week to 8 weeks, depending on your detailed orders. 
  • Q What is the shipping method? 

    A Oh, this is your decision. We can always support you to ship the goods by Sea, Air Cargo, and Express like DHL/FedEx/UPS. It depends on whether you need them urgently. If not, and goods volume more than 1cbm or so, we will suggest shipping by Sea due to such expensive Air freight costs since the COVID-19.
  • Q Can I pay via credit card? 

    A Sorry, the credit card payment method is unacceptable from our side by now, and we accept bank transfer only due to our company policy. 
  • Q What is your payment term? 

    A Normally our payment term is 50% T/T in advance, and the balance before shipment. And for long-term business relationships, let’s talk about this in detail by real orders.